Implementing Cisco Voice Gateways and Gatekeepers v2.0

Implementing Cisco Voice Gateways and Gatekeepers (GWGK) v2.0 provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CCVP™ track that addresses design, planning, and deployment practices and provides comprehensive hands-on experience in configuration and deployment.


Upon finishing this course, you will be able to:
Implement H.323, MGCP, and SIP Cisco IOS gateways

  • Implement analog and digital PSTN and PBX trunks
  • Implement dial plans on Cisco IOS gateways
  • Implement advanced gateway features, including SRST, enhanced media resources, fax and modem support, and call applications
  • Implement gatekeepers, including single-zone, multizone, and remote-zone deployments
  • Implement IP-to-IP gateways in enterprise voice deployments


The GWGK course is highly recommended to all individuals responsible for integrating gateways and gatekeepers into their VoIP network. The course is also of utmost importance for all network engineers seeking their CCVP certification.


The primary audience for this course is senior-level voice network professionals with a background in engineering Cisco IOS voice gateway and gatekeeper deployments. The course is also targeted at the learners who prepare to install, configure, monitor, and troubleshoot Cisco voice gateways and gatekeepers in enterprise installations.

Prerequisite Knowledge

Cisco CCNP or Cisco CCDP

  • Implementing Cisco Quality of Service (QOS)
  • Cisco Voice over IP (CVOICE)
  • Cisco IP Telephony (CIPT) Part 1
  • Cisco IP Telephony (CIPT) Part 2
  • Cisco IP Telephony Express (IPTX)
  • PBX technology concepts

Course Outline

Gateway Deployments

  • Introducing Gateways
  • Implementing H.323 Gateways
  • Implementing MGCP Gateways
  • Implementing SIP Gateways

  • Cisco IP Communications PSTN and PBX Integrations
    • Introducing PSTN and PBX Trunks
    • Implementing Analog and Digital CAS Trunks
    • Implementing BRI and PRI Trunks
    • Implementing QSIG Trunks

    Dial Plans on Cisco IOS Gateways
    • Introducing Dial Plans
    • Implementing PSTN Dial Plans
    • Implementing Multisite Dial Plans on Cisco IOS Gateways
    • Implementing RSVP-Based CAC
    • Implementing Calling Privileges on Cisco IOS Gateways

    Advanced Gateway Features
    • Implementing SRST Gateways
    • Implementing Media Resources Using Cisco IOS Gateway DSPs
    • Implementing Fax and Modem Support on Cisco IOS Gateways
    • Implementing Call Applications on Cisco IOS Gateways

    Gatekeeper Deployments
    • Introducing Cisco Gatekeepers
    • Implementing Basic Gatekeeper Functionality
    • Implementing Gatekeeper-Based CAC
    • Implementing Advanced Gatekeeper Functionality
    • Implementing Gatekeeper Redundancy

    IP-to-IP Gateway Enterprise Deployments
    • Introducing IP-to-IP Gateways
    • Implementing IP-to-IP Gateways
    The Implementing Cisco Voice Gateways and Gatekeepers course is offered as 5-day course with hands-on exercises.